Last updated: February 9, 2026
Data we collect
Hualo may collect account information, contact details, location information, device details, booking details, and payment metadata.
Why we use data
Data is used for booking fulfillment, matching users with service providers, customer support, fraud prevention, and service quality improvement.
How data is shared
Data may be shared with service providers, payment processors, and operational vendors as needed to deliver the service. Hualo does not sell personal data.
Location permissions
Location access helps with ride booking, pickup/drop context, and live trip-related updates where applicable.
Data retention
Data is retained only for as long as needed for operations, compliance, dispute handling, and legal obligations.
User rights
Users can request access, correction, and deletion of their data, subject to applicable legal and operational limits.
Children policy
Hualo is not intended for children where local law requires parental consent.
Security practices
We use administrative, technical, and operational safeguards and work to protect data in transit and at rest.
International transfers
If processing involves cross-border services, appropriate safeguards are applied according to applicable law.
Privacy contact
For privacy questions, contact: hualo.app@gmail.com